Cancellation Policies

Flexible, Moderate or Strict... Protect yourself and your guests.

Owner security in CaptHost is fundamental. As such, three cancellation policies have been created to safeguard the owners’ interests as well as the guests.

Down Payment
A booking is only confirmed when the guests perform the down payment corresponding to the pre-agreed percentage of the booking total.

A Down Payment refund can exist when a cancellation occurs:
< 60 days: up to 75% refund;
< 30 days: up to 50% refund;
> 30 days: No refund.